This project helps CMS’s Center for Clinical Standards and Quality develop, test, implement, and maintain electronic clinical quality measures (eCQMs) in CMS’s quality reporting and payment programs. eCQMs are quality measures that draw on information from electronic health records.
- Quality measurement
- Project management
- Quality assurance
- Staff development and mentorship
Cindy Cullen co-directs Mathematica’s measure development line of business, overseeing a portfolio of measure development and maintenance projects for federal and commercial clients. She identifies and cultivates new clients and relationships to foster the growth of the measure development area.
She is the program manager of Mathematica’s Measure & Instrument Development and Support III master contract with the Centers for Medicare & Medicaid Services. She has served as the project director for Mathematica’s bedrock contracts for federal measure development (Hospital Inpatient and Outpatient Process and Structural Measure Development and Maintenance; American Recovery and Reinvestment Act of 2009 Health Information Technology for Economic and Clinical Health Act Eligible Professional Clinical Quality Measures). She has also mentored two generations of successor directors of these projects.
Cullen has been an invited attendee at several Lean Kaizen events sponsored by the Centers for Medicare & Medicaid Services, the Office of the National Coordinator for Health Information Technology, and the National Quality Forum. For these events, she redesigned processes and documents supporting measure development, maintenance, and endorsement.
Cullen has experience in various leadership roles in all phases of developing and implementing measures. On these projects, she was responsible for budget, schedule, staffing and staff development, client satisfaction, subcontractor management, and quality. Her proven leadership of Mathematica staff, skill coordinating subcontractors and consultants, and dedication to team building and mentoring ensure program success and work quality. Cullen holds an M.S. in aerospace engineering from Texas A&M University and an M.B.A. from Oklahoma State University, and she is certified as a Project Management Professional.
Electronic Clinical Quality Measures Development and Maintenance for Eligible Clinicians (EC eCQM)
Developing Electronic Clinical Quality Measures (eCQMs) to Track Quality of Health Care
Mathematica developed, electronically specifying, and maintaining electronic clinical quality measures (eCQMs) that was used for reporting by eligible professionals using certified electronic health records (EHRs) for the Centers for Medicare & Medicaid Services (CMS) programs.
Mathematica Develops Safe Use of Opioids Measure
As the nation continues to grapple with the opioid epidemic, numerous federal organizations are focusing on reducing unintentional drug overdoses. Emerging evidence shows that adverse drug events because of concurrent prescribing are a serious problem.