Cindy Cullen

Cindy Cullen co-directs Mathematica’s measure development line of business, overseeing a portfolio of measure development and maintenance projects for federal and commercial clients. She identifies and cultivates new clients and relationships to foster the growth of the measure development area.

She is the program manager of Mathematica’s Measure & Instrument Development and Support III master contract with the Centers for Medicare & Medicaid Services. She has served as the project director for Mathematica’s bedrock contracts for federal measure development (Hospital Inpatient and Outpatient Process and Structural Measure Development and Maintenance; American Recovery and Reinvestment Act of 2009 Health Information Technology for Economic and Clinical Health Act Eligible Professional Clinical Quality Measures). She has also mentored two generations of successor directors of these projects.

Cullen has been an invited attendee at several Lean Kaizen events sponsored by the Centers for Medicare & Medicaid Services, the Office of the National Coordinator for Health Information Technology, and the National Quality Forum. For these events, she redesigned processes and documents supporting measure development, maintenance, and endorsement.

Cullen has experience in various leadership roles in all phases of developing and implementing measures. On these projects, she was responsible for budget, schedule, staffing and staff development, client satisfaction, subcontractor management, and quality. Her proven leadership of Mathematica staff, skill coordinating subcontractors and consultants, and dedication to team building and mentoring ensure program success and work quality. Cullen holds an M.S. in aerospace engineering from Texas A&M University and an M.B.A. from Oklahoma State University, and she is certified as a Project Management Professional.