Learning to Enhance Strategies for Coaching Families Virtually: Lessons from Iowa's Family Development and Self-Sufficiency Home Visiting Program

The purpose of this brief is to describe how the FaDSS program used a data-driven reflection process to understand how well virtual coaching is meeting the needs of families and whether families may want a mix of remote and in-person coaching options in the future. This brief describes lessons learned through this process and aims to help TANF and other human services agencies generate ideas of how to use data-driven reflection to make decisions in their own organizations.