Ann S. O'Malley

Ann S. O’Malley is a recognized national expert in primary care health services research, with a strong background in primary care conceptualization and measurement and mixed-methods research. She is dedicated to improving the evidence base and providing expertise on how to best support high-quality primary care in the United States.

O'Malley is the principal investigator on the evaluation of the largest primary care model in the United States to date, the Comprehensive Primary Care Plus (CPC+) model. In addition to leading the team evaluating CPC+ for the Centers for Medicare and Medicaid Innovation (the Innovation Center), she is involved in the breadth and depth of research for this evaluation. This includes development, analyses, and summarizing findings from surveys of patients, physicians, and practices; qualitative site visits and phone interviews of practitioners, staff, and patients; analyses of claims data; and distilling these data into clinical and policy-relevant findings. O’Malley also led development of two new Medicare claims-based measures of the comprehensiveness of primary care physicians and practices. In addition, she co-led an evaluation of the Impact and Diffusion of the Chronic Care Management fee for the Innovation Center.

O’Malley has been principal investigator or project director on grants from the Commonwealth Fund, Robert Wood Johnson Foundation, and the National Institutes of Health (National Cancer Institute). Topics covered included improving supports for primary care, continuity and coordination of care, after-hours care, use of electronic health records for care coordination, primary care teamwork, and hospital employment of physicians.

Throughout this work, Ann has interacted with health policy decision makers, committees within the U.S. Department of Health and Human Services, and the Innovation Center. O’Malley has served on advisory committees for organizations including the Agency for Healthcare Research and Quality, the Health Resources and Services Administration, the National Committee for Quality Assurance, the American Board of Internal Medicine, and the American Academy of Family Practitioners. She has also published numerous peer-review articles and presented at many national meetings.

O’Malley is board certified in preventive medicine and public health, has clinical training in pediatrics and preventive medicine, and is a fellow of the American College of Preventive Medicine. She also completed a National Research Service Award fellowship in primary care research. O’Malley holds an M.D. from the University of Rochester School of Medicine and an M.P.H. in health policy and management from the School of Hygiene and Public Health of the Johns Hopkins University.