Project Overview
To support Social Security Administration (SSA) efforts to better understand the range of experiences and outcomes of beneficiaries and providers who participate in the Ticket to Work programs, how effectively and efficiently the programs are operating, and recommendations on ways to improve the programs and promote service access.
The goal of Ticket to Work is to help beneficiaries achieve their work goals and increase their financial independence. An efficient and effective Ticket to Work program may also achieve other SSA goals such as increasing beneficiaries’ earnings to reduce their benefits, ultimately allowing savings resulting from the program to offset program costs.
Social Security Administration
SSA’s Ticket to Work programs seek to increase the availability of and access to employment services for adults with disabilities receiving Social Security Disability Insurance and Supplemental Security Income in order to increase their economic self-sufficiency and improve their quality of life. Previous research has found that Ticket to Work increased beneficiary enrollment in employment services. However, program awareness is generally low, participation and both availability and participation vary markedly across the country.
Mathematica is conducting a comprehensive evaluation of Ticket to Work. The evaluation includes analysis of existing administrative and survey data, new survey data collection, and interviews with program participants, service providers, and administrators. A central feature of evaluation activities throughout the project is engagement with community partners. We will work closely with a group of beneficiaries, service providers, and other community members to co-design and co-execute project activities and also seek broader input through listening sessions and a technical expert panel.
Evidence & Insights From This Project

How Automation Can Prevent Social Security Overpayments
The Social Security Administration (SSA) faces an urgent need for Congressional intervention to enable them to enact strategies to avoid overpaying beneficiaries.
Learn MoreRelated Staff

Jody Schimmel Hyde
Senior Fellow, Deputy Director, Center for Studying Disability Policy
View Bio PageEfficiency Meets Impact.
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