What Works to Help Job Seekers? Rigorous Evaluation Found Individualized Staff Assistance Effective, But Training Needs Improvement (Study Brief)

Key findings from the national experimental evaluation of the Adult and Dislocated Worker programs include:

• Individualized staff assistance was cost-effective.
• Evidence, although inconclusive, suggests that training was not effective
• Policymakers should continue providing staff assistance but look to improve training to better help job seekers.