Performance Measurement for Supplemental Nutrition Assistance Program Modernization Initiatives

Performance Measurement for Supplemental Nutrition Assistance Program Modernization Initiatives

Published: Dec 30, 2012
Publisher: Alexandria, VA: U.S. Department of Agriculture, Food and Nutrition Service, Office of Research and Analysis
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Clients
USDA
Authors

Laura Castner

Amy Wodarek O'Reilly

Maura Bardos

Emily Sama-Miller

This study for the USDA Food and Nutrition Service was conducted to determine existing measures for Supplemental Nutrition Assistance Program modernization initiatives, including call centers, online systems, document imaging, kiosks, partnering, waiving the face-to-face interview, shortened interviews, and online expedited applications.

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