Moving Toward Integrated Job Seeker Services: Collaboration Among American Job Center Programs
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Moving Toward Integrated Job Seeker Services: Collaboration Among American Job Center Programs

Issue Brief
Published: Nov 08, 2015
Publisher: Oakland, CA: Mathematica Policy Research and Social Policy Research Associates
Human Services Employment Economic Development, Job Creation, and Entrepreneurship Training and Re-employment Research and Evaluation Evaluation Design Policy Analysis
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Associated Project

Workforce Investment Act Adult and Dislocated Worker Programs Gold Standard Evaluation

Time frame: 2008-2017

Prepared for:

U.S. Department of Labor, Employment and Training Administration

Authors

Vinz Koller

Anne Paprocki

This brief discusses the collaboration between the Workforce Investment Act (WIA) Adult and Dislocated Worker programs and other American Job Center (AJC) partners in the 28 local study areas included in the WIA Gold Standard Evaluation. It describes how program staff collaborated to provide job seekers with core services, such as greeting customers upon arrival and assisting customers with using information and online tools in a resource room available to all job seekers.

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